THEY WALK AMONG US AND REPRODUCE!!

Actual call center conversations!


Customer:     ‘I’ve been calling 700-1000 for two days and can’t get   through;
can you help?’
Operator:      ‘Where did you get that number, sir?’
Customer:     ‘It’s on the door of your business.’
Operator:     ‘Sir, those are the hours that we are open.’


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Samsung Electronics

Caller:          ‘Can you give me the telephone number for Jack?’
Operator:     ‘I’m sorry, sir, I don’t understand who you are talking about.’
Caller:           ‘On page 1, section 5, of the user guide it clearly states that   
 
I need to unplug the fax machine from the AC wall socket and
telephone Jack before
  cleaning. Now, can you give me the
number for Jack?’
Operator:      ‘I think it means the telephone plug on the wall.’



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RAC Motoring Services

Caller:         ‘Does your European Breakdown Policy cover me when I am
traveling in Australia ?’
Operator:     ‘Does the policy name give you a clue?’



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Caller (enquiring about legal requirements while traveling in Europe )
‘If I register my car in France , and then take it to England ,
do I have to change the steering wheel to the other side of the car?’
 



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Directory Enquiries

Caller:  ‘I’d like the number of the Argo Fish Bar, please’
Operator: ‘I’m sorry, there’s no listing. Are you sure that the spelling is correct?’
Caller: ‘Well, it used to be called the Bargo Fish Bar but the ‘B’ fell off.’



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Then there was the caller who asked for a knitwear company in Woven.
Operator:         ‘Woven? Are you sure?’
Caller:              ‘Yes.. That’s what it says on the label — Woven in Scotland ….’



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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: ‘I haven’t got a pen, so I’m steaming up the window to write the number on.’



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Tech Support:      ‘I need you to right-click on the Open Desktop.’
Customer:              ‘OK..’
Tech Support:      ‘Did you get a pop-up menu?’
Customer:              ‘No.’
Tech Support:      ‘OK. Right-Click again. Do you see a pop-up menu?’
Customer:              ‘No.’
Tech Support:      ‘OK, sir. Can you tell me what you have done up until this point?’
Customer:             ‘Sure. You told me to write ‘click’ and I wrote ‘click’.’
 



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Tech Support:      ‘OK. At the bottom left hand side of your screen, can
you see the ‘OK’ button displayed?’


Customer:              ‘Wow! How can you see my screen from there?’


———————————————————————-


Caller:  ‘I deleted a file from my PC last week and I just realized that I need it.
So, if I turn my system clock back two weeks will I get my file back again?’

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